How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
How do I choose the right colour for my space?
Basic info About Night Light
Night lights can be classified as aromatherapy night lights and sensor night lights by their functions.
1.Aromatherapy night light: Most of the materials are ceramics, and there are mainly three kinds night light as tinct night lights, non tinct night lights and carved night lights.We can put a saucer at the top of the ceramic night lights or they can be designed with a socket where we can put some essential oil.
2.Sensor night light: They are always placed near by the bed or computer and they can be switched or adjusted by being touched.
1.Aromatherapy night light: They can not only clean the air but also stimulate the nerve, promote metabolism and improve sleeping.
2.Sensor night light: We can enjoy their creative and fashion design and they can save the electric power.
Maintenance and Cleaning of Night Lights
Cleaning of night lights:
1.We should pull out the plug before we start our cleaning to prevent from leaking electricity.
2.If we clean the night lights with a wet cloth, we shouldn't use the night lights until they get totally dry.
Maintenance of night lights:
1.We should handle gently and should not move them frequently so that we can avoid making damage to the bulbs.
2.The stall of night lights is simple. We can stick the lamp holder into the lamp shade and rotate the lamp holder by 90 degree, and then we can plug in the socket after we fix the lamp holder and lamp shade.
The MOQ depends on product and detailed demands. Normal MOQ is 240 pcs.
What is your MOQ for customization packaging?
The MOQ of customization packaging depends on the detailed demands. Normal MOQ is 2000-10,000pcs.
Do you offer guarantee for products?
Yes,our products have 1 years warranty.
How do you ship the goods and how long does it take to arrive?
Usually the goods are to be shipped by sea transportation, samples or small parcels will be shipped by DHL, UPS, FedEx or TNT. It usually takes 4-5 days to arrive.
Do you have any stock to retail?
It was depends on different products,such as night light sockets,sometimes we will prepare the goods in stock in advance because there are no special requirements of these products.
What is the process of customization service if develop new item?
We can do OEM/ODM and customization. First you provide the concept of the product, then we will discuss the feasibility and find the solution. After that the 3D drawing of scheme will be confirmed by your.
What kinds of crafts do you have if customized brand on product?
Customized brand or logo, Silk-screen printing or Laser printing.
How long is the lead time?
The lead time for sample is around 2-3 days, for mass production is around 15-20days,it is depends on order quantity.
Can I have a sample order for Night Light?
Yes,we accepted sample order to test quality and confirm.
Do you have other products except night lights?
Yes,we also have a lot of products,like the night light socket which was get CE ROHS ETL CETL SAA KC PSE certifications;Battery lamp for kids,desk lamp,led bulb etc.,We are pleasure to do customized if you have demand.
Does the night light can stay plug in all the time?How long will up to?
Yes,you can leave it plugged in.For intelligent lamp,when the rooms or areas isn’t dark enough it will turn off.It only lasts as long as the room is dark.For normal lamp,you can open the switch to make it light up.