Q1. Are you a factory or a trading company ?
A:We are a factory , but we can direct export .
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity .
Q3. Do you have any MOQ limit for Night Light order?
A: Low MOQ,1pc for sample checking is available.
Q4. Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q5. How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for defective products. Or we can discuss the solution.
Q6. What is the terms of delivery?
A:We accept FOB,EXW... You can choose one of the most convenient and cost effective way.